Customer Value in the Center

The core idea of lean is to maximize customer value while minimizing waste. Lean means creating more value for customers with fewer resources.

A lean organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste.

To accomplish this, lean thinking changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers.

A popular misconception is that lean is suited only for manufacturing. Not true. Lean applies in every business and every process. It is not a tactic or a cost reduction program, but a way of thinking and acting for an entire organization.

At Acquate, we believe that without an appreciation of a system or implementing Systems Thinking, Lean, just like Agile, will fall short of accomplishing true transformation. All of these concepts and practices are complimentary and make up the basis of any organizational structure.

Simply put, your organizational aim has to be clear and concise. Then everything your organization does has to align with that aim. Without an aim, there is no organization.

Contact us to find out more about how you can become more lean.

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Mentoring vs Coaching

Coaching is task oriented, short-term and performance driven. Mentoring is relationship oriented, long term and development oriented.

At Acquate we focus on building relationships and believe in interactions.